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I have installed V4S Mobile into my Salesforce org. I have installed V4S Kiosk on my mobile device. When I try to login to V4S Kiosk, I get an error message that says "Something's wrong, please try again (later)"

Last Updated: Jun 13, 2019 05:23AM PDT
You are probably getting this message because there is no V4S Mobile User record created for you. You will have to have a V4S Mobile User record before you can login to V4S Kiosk.

Procedure for creating V4S Mobile Users
  • Login to your Salesforce org with an ID that has Administrator privileges
  • Make sure that there is a Contact record for you in Salesforce
  • Go to the V4S Mobile Users Tab
  • Click on Create V4S Mobile User. (Add the required details and Submit)
    • Link contact using the search button, if your Contact is not available please add contact and then link it with V4S Mobile User
    • Add First Registered Data and Time (This is Optional, if a date is selected/entered, we will know from when the V4S Mobile User actually started using V4S Kiosk application)
  • Check the "Is Kiosk User" checkbox in V4S Mobile User page. Only a user with this checkbox clicked can log in to V4S Kiosk
  • If you don't see "is Kiosk User" field on the User creation page, follow the instructions below: 
    • Click on  Setup
    • Go to Object Manager Tab
    • Click on V4S Mobile User
    • Click on Page Layouts
    • Click on VfS User Layout
    • From the Layout drag and drop the is Kiosk User field to the V4S Mobile User Detail section
    • Save it.
  • Once you have made the above setting, you will be able to create V4S Kiosk Users.
Create V4S Mobile Users

Adding "Is Kiosk User"

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