Hers's how you can solve this issue:
- V4S Kiosk has an option to Register a New Volunteer. Key in at least your first and last names, Email ID and phone number there and click on Submit. V4S Mobile checks existing Contacts in Salesforce with the Email-ID and Phone number. If found, a new V4S Mobile user record is created, linking to the existing Contact record. If there is no match, then a new Contact record is created and linked to a new V4S Mobile User record.
- Ask your Salesforce Administrator to write a workflow in Salesforce such that a new V4S Mobile User is created whenever a new Contact is registered from the V4S Sites pages.
Once a V4S Mobile User record is created in Salesforce, you will be able to sign up for Jobs / Shifts using V4S Kiosk or V4S Personal.