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I am having trouble installing the V4S Mobile into my Sandbox. Do I need to do anything special?

Last Updated: Mar 21, 2018 09:31PM PDT
To allow the V4S Mobile app to access data from your Salesforce organization, you need to "Authorize" V4S Mobile to access your data. By default, the Salesforce oAuth process authorizes apps to your production organization.  Please follow the process below to Authorize the V4S Mobile if it is installed in your Sandbox org
  • Click Setup (using the same Salesforce Id where you have downloaded theV4S Mobile)
  • Go to Manage App
  • Click on Connected Apps
  • Click on V4S Mobile OAuth - Manage App Policies
  • Click on Edit Policies button
  • Replace “Start Url” with "
  • Save it
  • Reload the page and click on the V4S Mobile OAuth from the dropdown
  • oAuth is now processed in your Sandbox.
Note: oAuth will be active only for very short periods of time in the Sandbox. You will need to re-authorize V4S Mobile if you see an error message that says "Token has expired". You should click on V4S Mobile oAuth from the drop down again to activate V4S Mobile. This happens only in the Sandbox. In Production, your authorization Token will be valid for at least one year, or until you revoke it.

Important information: 
While processing oAuth in Sandbox, please log out of all other Sandbox ID on your system and log in only with the Saleforce Sandbox ID in which you have installed V4S Mobile and then process oAuth. Otherwise, we are not sure to which ID is the oAuth processed and you may have problems while using V4S Mobile application.

Also, please make sure that your Email Deliverability option is set to All Email. By default, the Sandbox Email Deliverability option is set to System Mail only.

You should also enable API's,  when you have installed the V4S Mobile application in your Sandbox org. Click here to know more about enabling  API's in your Sandbox.

You should enable Email to Salesforce, Click here for more information.

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