Support Center

I have a seasonal business. Some months we have many more users than in other months. Do I need additional licenses?

Last Updated: Jun 29, 2018 02:48AM PDT
Licenses you buy is valid for one year. You should check the monthly reports to view the licenses usages. You may have to purchase more licenses if required. 

E.g: Let's say you purchase Team edition at $ 1800 in January. In Jan, Feb, Mar you use 50 MAUs each month. In April, May and June you use 100 MAUs a month. So at the end of June, you would have used 450 MAUs. In July you expect that you will use another 100 MAUs and you expect it to rise further. At that point, you can purchase another 600 user-months at $ 1800.

MAUs: Mobile Active Users.

Contact Us

1b945cee4ea0304b0140bf8c7eea223e@dftly.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete