Support Center

How to deactivate Projects, Tasks and Worktypes?

Last Updated: Feb 15, 2018 04:37AM PST
Once the Project is completed, admin can deactivate related Projects from the list. So that users will not see them in the drop-down list for further Check-ins.

To remove/deactivate Projects from the list.
  • You should be logged in as Salesforce Admin User
  • Go to dftly Projects Tab
  • Click on Go, to view Projects lists
  • Click Edit for Project which you would like to deactivate
  • Check the inactive Check box
  • Click on Save
As the Project is inactive, Users will not see the deactivated Projects on their Handset. This also shortens the list of Projects on the Handset.

Note: Follow the same procedure to deactivate Task and Work Types.

Contact Us

1b945cee4ea0304b0140bf8c7eea223e@dftly.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete