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I am having trouble installing the dftly Time Tracker app into my Sandbox. Do I need to do anything special?

Last Updated: Mar 04, 2018 10:56PM PST
To allow the Time Tracker app access data from your Salesforce organization, you need to "Authorize" Time Tracker. By default, the Salesforce oAuth process authorizes apps to your production organization.

Please follow the process below to Authorize Time Tracker when it is installed in your Sandbox org
  • Click Setup (using the same Salesforce Id where you have downloaded the Time Tracker)
  • Go to Manage app
  • Click on Connected Apps
  • Click on Time Tracker oAuth-Manage App Policies
  • Click on Edit Policies button
  • Replace "Start Url" with "https://dftly.com/dftly/sfdc/auth/time?isSandbox=true"
  • Save it
  • Reload the page and click on Time Tracker oAuth from the dropdown
  • oAuth is now processed in your Sandbox
Note: oAuth will be active only for very short periods of time in the Sandbox. You will need to re-authorize dftly Time Tracker if you see an error message that says "Token has expired". You will need to click on Time Tracker oAuth from the Force.com drop down again to activate Time Tracker. This happens only in the Sandbox. In Production, your authorization Token will be valid for at least one year, or until you revoke it.

Also, please make sure that your Email Deliverability option is set to All Email. By default, the Sandbox Email Deliverability option is set to System Mail only.

Make sure that you have logged out of all other Salesforce IDs on Production and have logged in only the Sandbox ID to process oAuth. Otherwise, we are not sure to which ID the oAuth is processed and the application may not work properly.

You should also enable API's,   when you have installed the V4S Mobile application in your Sandbox org. Click here to know more about enabling   API's  in your Sandbox.

You should enable Email to Salesforce, Click here for more information.

Contact Us

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