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Why am I not able to see the recurring Shifts which were appearing earlier and has stopped recently?

Last Updated: Jun 20, 2018 11:09PM PDT
There is a feature in VFS (Volunteer for Salesforce), which creates Shifts only for 6 months when you create Job Recurrence Schedule by providing Schedule End Date. And this is the reason you don't see recurring Shifts for some Jobs in the V4S Kiosk after the Schedule End Date

To solve this issue, follow the below procedure
  • From Salesforce Admin Id of your Org
  • Go to Volunteer Jobs list
  • Click on Edit page for the Job which you are not able to view Recurring Shifts
  • Click on Related Button
  • Click on "Job Recurrence Schedule"
  • Click Edit for the Job Recurrence Schedule which is available already
  • Without making any changes just click on Save.
This creates Shifts for another 6 Months.

You will find the same issue for Volunteers, as the Signup details do not show up when you login V4S Kiosk, follow the same procedure as you did for Job Recurrence Schedule or refer this article for more information.

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